How public services are commissioned underpins their success in healthcare, criminal justice, employment services and beyond | Reform
This report reveals that commissioning bodies are not delivering value for money in three key areas.
- Commissioners are failing to focus on outcomes that matter to service users.
- Fragmented commissioning bodies stand in the way of integrated services that meet users’ needs most effectively.
- Devolution of commissioning to local areas is not happening in practice, with a one-size-fits all approach creating a postcode lottery across in healthcare, welfare-to-work and probation services.
Watch the interview about the report below:
Read the full report overview here
Read the full report here