Patient insight guides

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NHS England has published two further bite-size guides to patient insight to help CCGs and providers make better use of national surveys and feedback data:

  • How and when to commission new insight and feedback – explains the role of insight, the different kinds that can be used to build a reliable picture and how to commission new insight work through suppliers
  • Insight – what is already available – provides an overview of the different types of information available and brief explanations of how they can be used.
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